Of all the traits a manager can possess, perhaps none is valued more than loyalty. Nothing is more reassuring than knowing if a certain situation begins to go sour, your manager has your back. And whether you’re a soldier in a foxhole or a team member in a business setting, that Read More

Want to take the pulse of the dealer community regarding economic policies that impact them the most? Well, perhaps the best source to leverage is a consultant who works with dealers on a daily basis. For this, we turned to Jim Kahrs, founder and president of Prosperity Plus Read More

Back in March, Epson held its Ink Boldly conference in Santa Monica, California, to introduce its line of WorkForce Enterprise business inkjet printers—the WF-C20600, the WF-C20750 and the WF-C21000—to dealer partners, analysts and the trade press. But the office technology Read More

Not long ago, the phone rang in Luis Gonzalez’s office. The caller, who was from a cannabis company, found SalesScoreKeeper through a bit of internet research and was interested in Gonzalez’s sales commission processing tools. The prospect quickly rattled off what was needed from Read More

A dealership doesn’t approach its 50th anniversary without the ability to pivot in the wake of a significant business disruption. Fraser Advanced Information Systems (AIS) was coming off a banner year in which it realized nearly 20% growth. But once the COVID-19 alarm sounded, Read More

We’ve all heard variations of the admonishment against discussing politics and religion. It’s a pro tip that’s been passed on from generation to generation—parents, grandparents and other figures of authority have warned us that it’s a taboo subject, particularly for polite Read More

Take a deep breath and relax. Sure, that sounds like a good way to de-stress, right, particularly during this ulcer-inducing time. Everyone join in… Not so fast, there, security solutions providers. OK, so we tease, but the sad reality is that security currently, formerly, Read More

In many ways, Dale Evens represents the type of person we strive to become, but perhaps lack the courage or the focus to follow through. He likes to tackle challenges that are seemingly impossible—both inside and outside the office—and he loves to learn new things that are not Read More

While 2020 may go down as perhaps the most bizarre year in our lifetimes (and memorable for all of the wrong reasons), we here at ENX Magazine want you to know there are still many wonderful things you can still count on. And the Elite Dealer program is one of them! As we plod Read More

Let’s be honest. For the garden-variety office environment end-user, the top of security can be daunting. While most Americans have heard of cybercriminals, many of them only have a cursory knowledge regarding how business systems are infiltrated and compromised. They’re told not Read More

There’s something to be said for the power of positivity. When one approaches any task at hand with a can-do attitude, it takes the teeth right out of a challenge. And with a 30-year track record of employing this upbeat approach at Toshiba America Business Solutions, Michele Read More

Hardware, software and services are, at their very core, merely tools to enable an end-user to perform his/her vital functions. But dealers are not merely tool chests of the physical and virtual variety, and security solutions fall even farther outside the chest. But as security Read More

There’s a 60-year-old Peanuts comic strip that really speaks to the age of data analytics. In the strip, Linus is poring over some of the more telling numbers behind the ineptitude of Charlie Brown’s baseball team. “I think you’ll find,” Linus prefaced, “that (the statistics) say Read More

There have been times in Michelle Kaufman’s life when she pondered why she shouldn’t, or couldn’t, do something. Two moments in the life of Supplies Network’s vice president of IT clearly illustrate that one’s initial impulse may need to be revisited. While attending Goshen Read More

In conjunction with this month’s State of the Industry focus on security solutions, we asked a number of leading manufacturers to provide an overview of the products, software, compliance measures and third-party solutions they provide the dealer community to help ensure Read More