The Vanishing Business: Elite Dealers Cope with the Loss of Customers

Last week, we led off our Elite Dealer challenges overview with a focus on how they have dealt with the evolved needs of their clients. But the one obstacle that was impossible to overcome was the rash of end-users who went out of business, and our dealer panel had its share of
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Lessons in Business, Life Keep Copiers Northwest Difference Maker Mark Petrie on Point

If there was ever a time and circumstance when Mark Petrie wouldn’t mind being considered boring, it would definitely be in the eyes of his kidney transplant doctor. In that case, boring is good; great, in fact. It’s been 18 years since Petrie endured a kidney transplant, and the
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Elite Dealer Challenges: Keeping the End-User’s Needs in Mind

In this week’s installment of the challenges facing our panel of Elite Dealers, we kick off with insight into serving the evolving needs of clients. Clearly, the pandemic has caused all dealers to mobilize and assess their own processes and structure. But by the same token,
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Best of 2021: The Top Five Dealer M&A Performances

It’s really hard to believe that 2021 is drawing to a close, but it’s true. Only three-plus weeks remain until the champagne corks pop and we usher in a bold and exciting New Year. We can only hope 2022 will offer a fresh start, free of political and pandemic turmoil. Well, that
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Konica Minolta’s AccurioJet KM-1e LED UV Inkjet Press Achieves Idealliance ISO/PAS 15339 System Certification

Ramsey, NJ (Dec. 9, 2021) — Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta), a leader in industrial and commercial printing and packaging solutions, is pleased to announce its AccurioJet KM-1e LED UV Inkjet Press has earned Idealliance Master Elite ISO/PAS 15339
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Elite Dealer Challenges: Employee Recruitment, Hiring and Retention a Primary Concern

The Great Resignation has been one of the most cited repercussions from the trail of destruction COVID-19 continues to leave across the global business network. The term is largely attributed to Texas A&M University Professor Anthony Klotz, who predicted that a large wave of
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Leadership on Parade: Fisher’s Difference Maker Chris Taylor a Natural Turnaround Specialist

Chris Taylor is suffering from an acute case of imposter syndrome. Or perhaps the president and CEO of Boise, Idaho-based Fisher’s Technology is a bit tongue in cheek when suggesting he knows nothing about the industry. While the notion is wholly unfounded, it’s a shining example
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Elite Dealers: Under $5 million

4 The OfficePittston, PAwww.4theoffice.net Year Founded: 2006President/Owner: Carmen PitarraNumber of Employees: 6Primary Vendors: Xerox, HP, Dell, LenovoPrimary Solutions Offerings: PaperCut, Axess, OneScreen, Lorell, HonPrimary Leasing Partners: Xerox Financial Services, Wells
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Elite Dealers: $5 million to $10 million

ABM (Allen Business Machines)Fort Wayne, INwww.abmfw.com Year Founded: 1953President/Owner: Dan MaucherNumber of Employees: 28Primary Vendors: Sharp, Epson, Canon, HP, Datto, LenovoPrimary Solutions Offerings: Square 9, Huntress, ID Agent, MicrosoftPrimary Leasing Partners:
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Elite Dealers: $10 million to $20 million

Allied Business SolutionsBoise, IDallied.tech Year Founded: 2003President/Owner: Tom BeelesNumber of Employees: 69Primary Vendors: Kyocera, Xerox, Toshiba, Lexmark, Canon, Brother, HPPrimary Solutions Offerings: M-Files, Kofax, EFI, Crexendo, Datto, PaperCut, Formax, Ancora,
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Elite Dealers: $20 million to $50 million

Advance Business SystemsCockeysville, MDwww.advancestuff.com Year Founded: 1964President/Owner: Jeff ElkinNumber of Employees: 160Primary Vendors: Ricoh, Savin, Canon, KIP, MBM, DellPrimary Solutions Offerings: DocuWare, Kofax, LincWare, PaperCut, EFI, Treeno, Objectif Lune,
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Elite Dealers: $50 million to $100 million

Access SystemsWaukee, IAwww.accesssystems.com Year Founded: 1986President/Owner: Shane Sloan (CEO), Jay Agard (president of operations), Jon Joynt (president of sales)Number of Employees: 215Primary Vendors: Sharp, Ricoh, Toshiba, Lexmark, HP, Dell, LenovoPrimary Solutions
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Elite Dealers: $100 million to $200 million

Applied ImagingGrand Rapids, MIwww.appliedimaging.com Year Founded: 1987President/Owner: John LoweryNumber of Employees: 433Primary Vendors: Ricoh, Canon, Kyocera, HPPrimary Solutions Offerings: Hyland, Microsoft, DocuWarePrimary Leasing Partners: GreatAmerica, U.S. Bank, Canon
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Elite Dealers: $200 million to $300 million

DEX Imaging, Inc.Tampa, FLwww.deximaging.com Year Founded: 2002President/Owner: Dan Doyle Jr.Number of Employees: 1,800Primary Vendors: Konica Minolta, HP, Kyocera, CanonPrimary Solutions Offerings: PaperCut, Canon, DFI, PrinterLogic, Kofax, PatrolPrimary Leasing Partners:
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Elite Dealers: $300+ million

Flex Technology GroupMesa, AZwww.flextg.com Year Founded: 2005President/Owner: Frank GaspariNumber of Employees: 1,000Primary Vendors: HP, Canon, Ricoh, Konica Minolta, Sharp, Lexmark, Ricoh, Zebra, EpsonPrimary Solutions Offerings: Office equipment, professional services,
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