Tapping into the strength of its PrecisionCore Heat-Free Technology value proposition, Epson America announced the release of its WorkForce Pro WF-C8410 color desktop multifunction printer. While not a direct replacement, the WF-C8410 is a nice fit in lieu of the manufacturer’s Read More

After a torrid start to 2022, the M&A transactions wire has slowed up considerably, but it hasn’t come to a complete stop. One deal was reported this week involving the acquisition of an MPS business. Imagetec L.P. of McHenry, Illinois, completed an asset purchase of Addison, Read More

Time, tools, training, technology, technicians…the five Ts of managed IT represent the primary investments dealers must embark upon to proffer end-users a validated and confident service proposition. Any dealer that is serious about being in the managed IT conversation within its Read More

Throughout our lives, we’ve been cautioned against trying to reinvent the wheel. Obviously, when it comes to business, there’s never a one-size-fits-all approach to yielding optimal results. But in the case of managed IT, a nuanced discipline that can entail a substantial Read More

In conjunction with April’s State of the Industry report on managed IT, we saved a few nuggets of wisdom from our panel of top dealers in this space, who were gracious enough to share their insights on constructing the ideal platform. Our print article had an overview of the Read More

Even at an early age, Lee Flood was something of a statistical savant. In one memorable season on the gridiron pitch, Flood rumbled his way to 55 touchdowns and earned a spot in the Missouri Sports Hall of Fame. Upon entering his professional career, Flood kept piling up gaudy Read More

HP announced Monday that it has signed off on a definitive agreement to acquire phone and accessories specialist Poly for $40 per share, or $3.3 billion, which represents the latter’s enterprise value, including debt. According to HP, the deal accelerates its strategy to create a Read More

The road to profitability for purveyors of managed IT services is often colored with red ink. The investments required can be substantial as dealers seek to amass a proficiency level that’s essential to delivering on a true managed IT proposition—one that reaches beyond being a Read More

It’s tough to keep Clark Bugg penned up for long. The director of North America channel sales for Lexmark International compares himself to a fenced-in dog running around the perimeter of the yard, angling to bust through to the other side. And as the pandemic slowly recedes and Read More

When a company’s continuous, uninterrupted history spans more than a century, as with Spectrum Technologies of El Paso, Texas, one can often look at the philosophy behind the firm’s business continuity to gain insight into its success. And while Spectrum President Kyle Elliott Read More

Managed IT is suffering something of an identity crisis these days. Bring up the topic of this popular MSP tool and you can almost imagine a comic foil sticking his head around the corner to utter, “Did someone say cybersecurity?” It’s really not fair to the offering. Managed IT Read More

As we’ve examined throughout the month of March in our State of the Industry report, the focus is less on an A3 versus A4 conversation, as the true topic is how device placement—albeit with an edge toward A4 in today’s distributed workforce—fits into the context of managed print Read More

In the summer of 2020, with COVID-19 dominating headlines and businesses across America (and the world) settling into a remote work environment, Xerox CEO John Visentin announced that his company was suspending its pursuit of technology competitor HP. But a recent support Read More

There’s no need to sound the death knell for the durable A3 device. Even with the surge of A4 placements, many end-user environments are still rife with the venerable A3. And while trends are trends, history has shown us that change is the lone constant. The $20,000 question is, Read More

In early January, Usherwood Office Technology announced that Ken Stinson had been promoted to company president. He’d spent more than six years with Usherwood as vice president of sales, during which time the dealership had witnessed a 49% increase in revenues. Prior to joining Read More