Is there such a thing as trying to do too much? Sharp Imaging and Information Company of America used its April 18-21 national dealer meeting at Wynn Las Vegas to roll out a presentation of “hold my beer” proportions. One would imagine that during the development phase of Sharp’s Read More

Let’s be honest, the significance of the once-ubiquitous business card has diminished significantly in the last 20 years, as the Rolodex has given way to electronic alternatives. But don’t tell that to Alison Seltzner, the strategic accounts director for Konica Minolta Business Read More

It is with great pleasure that ENX Magazine reveals the list of 2023 Difference Makers. Earlier this year, we put out a nomination call to you, our readers, to help identify some of the best and brightest our industry has to offer. Because of your efforts, we have a roster of 60 Read More

There are a wealth of options to consider when it comes to ancillary products. VoIP, interactive whiteboards, pure water, physical security (including cameras and hardware), furniture and a laundry list of managed services. The question is, what is the right offering that will Read More

The 2023 Difference Makers of the Office Equipment Galaxy Well, awards season is almost over in the world of entertainment. All the Oscars and Golden Globes have been doled out for best actor, best actress and best picture—along with the more esoteric honors that recognize Read More

Success in business is not always about coming up with new ideas for selling beyond-the-ordinary products and services. As we’ve seen over and over, it’s about reading the room that is your end-user client base and studying the markets you serve for potential offerings. You’re Read More

Loffler Companies, a $117 million dealer based in St. Louis Park, Minnesota, celebrated the opening of its new 151,000-square-foot headquarters on Louisiana Avenue with an open house and ribbon-cutting on April 13. The three-hour event, which included live music, food, drinks and Read More

It’s time that ancillary offerings get their just due as a primary talking point when dealer reps are discussing how they can provide additive solutions to their clients. But are we kidding ourselves? The term, by its definition, would suggest otherwise. Ancillary, as an Read More

Last week, Kyocera Document Solutions America announced it was retiring its Copystar brand. It had long been a sales division, offering Kyocera-manufactured devices under the Copystar flag. It will sail off into the sunset on June 30. During last year’s Kyocera REIMAGINE dealer Read More

Ordinarily, when office technology dealers are in the market for a vendor who can provide them with A3 or A4 units, there are numerous household names from which to choose. Oftentimes, the OEMs are known qualities with established track records in a given discipline. Industry Read More

In the end, it wasn’t about the money or fast-tracking a path to retirement. In fact, Jeff Elkin—the president of Baltimore-based Advance Business Systems—has no immediate plans to go south to a warmer climate and hit the links. But he wanted to ensure that customers and Read More

We have all taken stock of our professional mortality at one point or another. We’re not going to be in this business forever, and while we don’t have expiration dates stamped on our hind quarters, it is only logical to set the stage for a succession plan. After all, the Read More

Dan Strull didn’t mind sharing the transaction spotlight a couple of weeks ago when an unprecedented seven office dealer acquisitions were reported to the trade press. The deals represented some of the industry’s biggest brands, including Kelley Connect, Novatech and Flex Read More

As a supplement to this month’s State of the Industry report on ancillary products, we canvassed leading manufacturers to provide a sampling of non-MFP products that dealers may find instrumental in garnering more market share within their end-user accounts or as a stand-alone Read More

There’s a wonderful story to be heard, in Elliot Williams’ estimation, when it comes to Epson’s PrecisionCore Heat-Free Technology. But a small hiccup occurred around the time the manufacturer played host to InkBoldly—its inaugural business inkjet dealer conference—in early March Read More