Two-Minute Drill: TABS’ Larry White Shares Vision of Joint Venture with Ricoh

We’ve all heard it before, and Larry White is well aware of the talk track. The topic in question is the notion that the OEM pool is simply too big to support the office technology reseller community, and that consolidation is the answer. However, the May 18 announcement that
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Culture-Driven RBS Difference Maker David Lynch Leverages Benchmarks for Consistent Performance

In his early days, David Lynch was a hockey player, which makes a lot of sense. He has the steely gaze and square jaw of a punishing defenseman who could clear the net front and mix things up with opponents to set the tone of a contest. Hockey, like other sports, dictates that in
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Proper Tools for the Job: OEMs Offer Glimpse into Vertical-Specific Solutions

Any concerted venture into a vertical market by dealers and resellers would be incomplete without showcasing an array of products and solutions that can adequately address those markets on a granular level or, in some cases, a broader perspective. Some of the following solutions
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Products on Parade: Sharp’s Mike Marusic Provides Blueprint for Success in Las Vegas

One could say that Mike Marusic, the president and CEO of Sharp Imaging and Information Company of America, revealed a devious side of himself during June’s national dealer meeting (NDM) at the Wynn Las Vegas. Yet, he expressed amazement that the company’s top-secret plans to
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Texas Tough: DOCUmation Emerges from Trials Stronger and Bolder

Prosperity has visited San Antonio-based DOCUmation in a big way. At a time when many dealers across the nation are only now reaching or exceeding their pre-pandemic revenue and profit levels, this multi-line dealership—quarterbacked by brothers (and co-presidents) Preston and
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Relationship-Building: Vertical Strategies Enable Office Dealers to Dominate Market Niches

This month’s State of the Industry report takes on the issue of vertical markets and how dealers are able to leverage their segment knowledge, technology proficiency, software and manufacturer expertise to craft a product and solution package that can best serve the particular
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Known Unknowns: TABS Difference Maker Peter Davey Doesn’t Sweat Learning Process

Former two-time Secretary of State Donald Rumsfeld once delivered a speech about the “unknown unknowns” in addressing Iraq and its purported link to weapons of mass destruction. The quote, confusing in its repetition yet stunningly logical, pointed out that “There are known
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Canon Expands Arizona Flatbed Line, Unveils Software for Textured Print Applications

Canon U.S.A. Inc., a leader in digital imaging solutions, announced the launch of six new models in the Arizona 1300 flatbed printer series, the 1340/1360/1380 GTF and 1340/1360/1380 XTF, featuring award-winning FLOW technology, an innovative zone-free vacuum system that makes
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Palpable Excitement: Office Dealers Share Takeaways from Sharp National Dealer Meeting

When it comes to industry knowledge, Joe Reeves has few peers. The top executive of Smile Business Products in Sacramento, California, has logged 44 years in the industry and has forged solid relationships across the dealer and OEM stratosphere. So when Sharp pulled open the
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Destiny’s Calling: Difference Maker Katie Wagner Finds Her Heart, Purpose at Applied Innovation

Katie Wagner’s professional career path had been set even before she obtained her degree from Western Michigan University. She was going to be a teacher. It was 2005, and it seems a lot of people had their hearts set on being educators, because the job market was decidedly thin.
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Toshiba Announces Joint Manufacturing Venture with Ricoh

The board of directors for both Toshiba Tec and Ricoh have given the green light to a joint venture (JV) between the companies that will consolidate their manufacturing operations, with an estimated start time of mid-2024. Its formation will create the world’s largest MFP
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Two-Minute Drill: Dealers Discuss their Foray into Electric Vehicle Charging Products

During the past few weeks, Terra Energy Services—a division of Access Control Devices Inc.—has announced the addition of several notable office technology dealerships that have signed on to become authorized reseller of electric vehicle (EV) products. While Terra Energy is not
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GoodSuite Difference Maker Thomas Chacko Embraces the Servant Mindset

By his own admission, Thomas Chacko has never been one to focus on titles. Rather, it is his approach to tasks, projects and people—an unwavering resolve based on accountability, respect and dedication toward delivering on these responsibilities as part of a unit—that paints a
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Future of Print: New Epson America HQ Dovetails with Innovation Goals

Back in 2018, Epson America embarked on a plan to usher in a new California-based headquarters that would serve to unify the organization’s 650-odd team members and provide a technology briefing center that would properly showcase the full breadth of what the OEM has to offer—all
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Corporate Impairment Charges Don’t Dampen Enthusiasm of Konica Minolta’s Sam Errigo

In a quickly-convened webinar Wednesday with industry press and analysts, Konica Minolta Business Solutions (KMBS) President and CEO Sam Errigo provided an overview of the financial revisions released Tuesday by parent company Konica Minolta Inc. (KMI) that included a 105.6
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