When she was named senior vice president, CFO of Sharp Electronics in 2018 after nearly five years as a controller, Moonsun Park saw it as validation of not just the faith the company had in her abilities, but also the tools she possessed to reconcile challenges. And despite the Read More

Reps introducing clients and prospects to non-MFP hardware offerings within their dealer catalog is fully covered in Sales 101 training. Obviously, every rep is going to (or should) keep his/her eye out for any opportunities to serve client needs—be it through a tech review/site Read More

It’s not an embellishment to say that the internet has enriched our lives during the past 30 years. It ushered in an age of instant information. Unfortunately, the cost of admission was being exposed to a great deal of misinformation in the form of rumors, half-truths and Read More

Word play of the day: let’s take a look at reoccur and recur. They sound alike and are frequently used interchangeably. As your handy dictionary points out, the general meaning is “to happen or appear again.” The lone difference is in the frequency of each. Let’s use an example. Read More

In the October issue of ENX Magazine, we examined the trends and tactics that are impacting dealers’ success with managed print services (MPS). Included in the editorial package was a manufacturer feature on the state of MPS. Unfortunately, one of the acknowledged pioneers Read More

Jennifer Healy has never shied away from a challenge. Having accrued nearly 30 years in the industry, with all but four of them spent immersed in the world of marketing, she forged a Teflon-like coating that prevented challenges from sticking. Thus, when the opportunity came to Read More

There’s no denying the critical role MFPs play in the sales and marketing efforts of the office technology manufacturer sector and, of course, its reseller partners. Beyond the speeds and feeds, however, lies a world of opportunity with some of the less-celebrated elements of the Read More

It’s sometimes dangerous to get caught up in prevailing theories, especially as they pertain to the office technology space. Larry White, for one, eschews the talk surrounding the demise, current or pending, of print. The president and CEO of Toshiba America Business Solutions Read More

Family comes first to Bill Tracia—always has, always will. From a business perspective, however, one gets the impression that the president and owner of Northern Business Machines, a.k.a. NBM Inc., has a thirst for competition that can never be fully quenched. And this is what’s Read More

It’s November already. Between late-year vacations, wrapping up month-end and year-end orders, finishing the year on a high note and mapping out 2024, there’s no lack of tasks to occupy dealers’ time. Here at the offices of ENX, we’re planning our 2024 calendar and putting the Read More

The last time Ricoh had gathered most of its RFG dealers together was 2019. The show was called ConvergX, and the setting was Las Vegas, home of many a manufacturer-hosted event. Well, things have changed, and so has Ricoh. Thus, when 100 of its leading dealers converged (without Read More

It comes as no big secret that the business community and the way companies and people go about their day has dramatically shifted in the past five years. It will likely take about 10 years for historians, economists and prognosticators to gain clarity and assess the major Read More

First Lady Eleanor Roosevelt once opined, “The future belongs to those who believe in the beauty of their dreams.” Even as a child, Christina Fisher longed to be someone special and achieve great things. Her dream was to become the first person in her family to attain Read More

Xerox has extended its manufacturing deal with Fujifilm to source equipment and supplies. While details are scant, Xerox will reportedly spend $1.17 billion on products manufactured by Fujifilm this year. The news was shared by Xerox with its channel partners via email. Media and Read More

Benton, AR (Oct. 24, 2023) — ACDI Energy Services is excited to announce the addition of Shore Office Systems as an authorized reseller of its electric vehicle (EV) products. ACDI Energy Services is focused on adding power to the growing electric vehicle market that supports Read More