It’s November already. Between late-year vacations, wrapping up month-end and year-end orders, finishing the year on a high note and mapping out 2024, there’s no lack of tasks to occupy dealers’ time. Here at the offices of ENX, we’re planning our 2024 calendar and putting the Read More

The last time Ricoh had gathered most of its RFG dealers together was 2019. The show was called ConvergX, and the setting was Las Vegas, home of many a manufacturer-hosted event. Well, things have changed, and so has Ricoh. Thus, when 100 of its leading dealers converged (without Read More

It comes as no big secret that the business community and the way companies and people go about their day has dramatically shifted in the past five years. It will likely take about 10 years for historians, economists and prognosticators to gain clarity and assess the major Read More

First Lady Eleanor Roosevelt once opined, “The future belongs to those who believe in the beauty of their dreams.” Even as a child, Christina Fisher longed to be someone special and achieve great things. Her dream was to become the first person in her family to attain Read More

Xerox has extended its manufacturing deal with Fujifilm to source equipment and supplies. While details are scant, Xerox will reportedly spend $1.17 billion on products manufactured by Fujifilm this year. The news was shared by Xerox with its channel partners via email. Media and Read More

Benton, AR (Oct. 24, 2023) — ACDI Energy Services is excited to announce the addition of Shore Office Systems as an authorized reseller of its electric vehicle (EV) products. ACDI Energy Services is focused on adding power to the growing electric vehicle market that supports Read More

For anyone who’s ever owned a puppy, the somewhat odd but apt correlation between young dogs and managed print services (MPS) is undeniable. Both require significant attention; neglect can produce disastrous results. They need to be nurtured and constantly monitored to avoid Read More

Those of us old enough to remember the 1970s vividly will recall how the television set was the center of the household universe. No YouTube, eBay, Amazon or the internet, for that matter. Only the warm, often statically glow of the boob tube brought the world into our homes, Read More

Affinity Business Communications, the publisher of ENX Magazine and ENX The Week in Imaging, announces the 2023 list of Elite Dealers. Comprehensive profiles of the 118 dealer honorees will be featured in the December issue of ENX Magazine. As 2023 saw the Read More

The June edict by the Department of Homeland Security (DHS) that essentially sidelined cartridges and supplies manufactured by China-based Ninestar should, in theory, have somewhat of a deleterious impact on managed print services (MPS) programs. But are the so-called cloned Read More

Every sales rep remembers that one gratifying takedown that solidifies, in his or her mind, that they have found their true professional calling. For Stephanie Keating Phillips, that moment arrived at the tender age of 24, when a large national account win translated into a Read More

Toshiba America Business Solutions (TABS) welcomed about 800 resellers, end-users and industry partners to the Bellagio Hotel in Las Vegas Sept. 12-14. Of that headcount, approximately 225 dealers were on hand to hear the OEM’s message of print positivity and the many tools in Read More

Ramsey, NJ (Oct. 10, 2023) — Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) today announced it has been named a “Leader” in the IDC MarketScape: Worldwide Print Transformation 2023 Vendor Assessment (doc #US51146523, August 2023). The IDC study evaluated the Read More

Leave it to the editors at ENX Magazine to state the obvious. But it really does bear repeating: the managed aspect of managed print services is the key to ensuring the next round of client renewals. At a time when generating net-new MPS accounts can be quite challenging, Read More

When he strolled out the doors of the Penn Technical Institute, Greg Burrell figured his stay in the world of office technology dealer technical service would be a brief one. After more than 20 years in the industry, however, the vice president of service for Doing Better Read More