A funny thing happened en route to the humble fax machine’s quiet exit from communications technology. Faxing didn’t actually check out; it went underground instead. More precisely, it launched into the cloud, where it still plays a valuable role for health care, legal and other Read More

While it doesn’t take a degree in psychology to master the art of listening, Dawn Abbuhl has one anyway. The president of Albany, New York-based Repeat Business Systems gleans something of an advantage from her background as a licensed psychologist (she still provides Read More

When last we weighed in on the subject of marketing, one of the most pressing questions evolved around the trend toward outsourcing and the argument in favor of building a department in house. What we didn’t quite take into account was the movement toward dealers doing both, Read More

Author and spiritualist Frank Clark once observed “We find comfort among those who agree with us, growth among those who don’t.” It is often too easy to slip into a with-the-crowd mentality; we’ve all been guilty, at one time or another, of (initially, at least) embracing Read More

Bill Wosilius knows what a good managed IT provider looks like. That’s because, quite frankly, he’s seen more than his share of firms that don’t quite appreciate the notion that managed IT is more about service than technology. That’s a nice way of saying lackluster competitors Read More

We’ve barely had time to unpack from our three-day journey to Scottsdale, Arizona, let alone reflect on the program rolled out during the Executive Connection Summit (ECS), held Jan. 12-15 at the Scottsdale Resort at McCormick Ranch. ECS founder/Consortium shepherds Mike Read More

There’s nothing like the beginning of a new year to trigger the process of reflection, evaluation and self-introspection. Regardless of how you want to tag it, we’re basically using January as the period to determine what’s working, what needs improving and which steps are needed Read More

Navarre, FL (Jan. 21, 2025) — Emerald Strategic Marketing, a digital marketing agency specializing in services including SEO, social media management and other marketing services tailored to the B2B tech and SaaS (software as a service) industries, recently completed a Read More

Ideally, we would have engaged Tony Robbins to speak to you about potential, success in business and striving to find your better self. It doesn’t take Robbins, one of the most recognizable motivational speakers of the last 20 years, to help shed some light on how to enhance your Read More

It’s easy to see that Robert Woodhull is a fan of history and tradition. Being the son (and grandson) of longtime office technology dealership leaders and having the opportunity to assume the president’s role himself after 12 years with the organization is an honor he Read More

Alexandria, VA (Jan. 14, 2025) — Registration is open for ISA International Sign Expo 2025, held April 23-25 in Las Vegas. A pre-conference day, which includes the industry-leading 1:1 matchmaking event for sign installers, is April 22. ISA Sign Expo 2025 once again will feature Read More

Last week, office technology dealers on our esteemed trends and predictions panel provided their insights as to what will be the key to driving success in 2025. After all, who’s better at prognosticating than those on the front line of business? This week, we turn to Read More

Michael McGurk, a respected and beloved dealer executive with a passion for helping others, passed away last weekend following an illness. An industry veteran of 40 years, Mr. McGuirk is perhaps best known for his tenure as the president of ProCopy in Tempe, Arizona, from 2010 Read More

Ordinarily, we’d make some corny joke about the year being so new that we’re still writing 2024 on our checks. But for the life of me, I don’t know anyone who uses paper checks anymore. I’m sure a lot of people still do, somewhere. Regardless, time is nipping along smartly—we’re Read More

Welcome to the New Year. Yes, you’re at the office in body, if not spirit. Chase that headache away with a Tylenol or, if you prefer, more hair of the dog that bit you. But since we don’t advocate drinking on the job, you may want to ask your immediate report if a little whiskey Read More