January 28, 2021

DTS Helps Companies Transition From Old Phone Systems that Hindered Remote Worker Performance

Bloomington, MN (Jan. 28, 2021) — Definitive Technology Solutions (DTS), a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker
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Square 9 Softworks Announces SOC 1, SOC 2, and HIPAA Certification for GlobalSearch Cloud and GlobalCapture Cloud Transformation Services

New Haven, CT (Jan. 25, 2021) — Square 9 Softworks, developers of award-winning enterprise content management (ECM) and digital transformation solutions, is proud to announce GlobalSearch Cloud, their cloud ECM platform, and GlobalCapture Cloud Transformation Services, has
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Crystal Ball and Tarot Cards Might Be More Effective in Projecting Beyond 2021

Imagining a time before face masks, incessant hand washing and social distancing is becoming increasingly difficult. It was around this time last year that people could be observed wearing PPE in supermarkets and convenience stores, though it was largely seen as being needlessly
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Navigating Change: Product Portfolios, Cost and Relationship Management Among Areas Confronting Dealers

As change management confronts many dealers and providers to the office technology realm alike, perhaps it is equally important to maintain the processes and procedures that worked prior to the pandemic (and still hold true) as it is to recognize the evolved needs of end-users
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M&A Roundup: Xerox Adds CareAR, ACP and Time Business Merge, MTS Office Changes Hands

Industry transactions rolled forward this week with a trio of announcements. Xerox picked up augmented reality support specialist CareAR. On the dealer side, All Copy Products and Time Business Systems merged while MTS Office Machines became MTS Office with a change in ownership.
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EFI Engage Worldwide Conference Features Product Launches and Educational Opportunities to Help Customers Succeed in 2021

The first-ever worldwide virtual users’ conference for Electronics For Imaging, Inc. customers, EFI Engage, features groundbreaking new innovations that accelerate customers’ ability to profitably and efficiently transition from analog to digital printing. The Jan. 25-Feb. 5
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Axcient Direct-to-Cloud Now Enabling Private Cloud Deployment

Denver (Jan. 26, 2021) — Axcient, a leader in business availability software for Managed Service Providers (MSPs), today announced Bring Your Own (BYO) data center through its Direct-to-Cloud offering, including private cloud infrastructure. BYO empowers the MSP to choose what IT
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Pax8 and RocketCyber Announce New Partnership

Denver (Jan. 26, 2020) – Pax8, the best place for IT professionals to buy cloud products, today announced a new partnership with RocketCyber, enabling Managed Service Providers (MSPs) to deliver their clients continuous cybersecurity detection and response. Through
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Konica Minolta Leads in Brand Loyalty for 14th Consecutive Year

Ramsey, NJ (Jan. 27, 2021) — Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) announced today it has again received first place in Brand Loyalty in the 2021 Brand Keys Customer Loyalty Engagement Index. This marks the 14th consecutive year that Konica Minolta has
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ISA Steering Committees Provide Strategic Guidance for Board of Directors

Alexandria, VA (Jan. 27, 2021) — This year, the International Sign Association and its board of directors will once again be advised by experienced professionals who serve on three steering committees representing the diverse sign, graphics and visual communications industry.
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Konica Minolta’s Sam Errigo Named to Top 100 Global Sales Leaders List

Ramsey, NJ (Jan. 26, 2021) — Konica Minolta Business Solutions, U.S.A., Inc. (Konica Minolta) is proud to announce Sam Errigo, executive vice president, sales and business development, has been named to The Modern Sale and Collective[i]’s list of The 2021 Top 100 Global Sales
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Make 2021 a “Keeper” Through Planning, Customer Service and Training

When I would go fishing with my dad and grandfather, very often they’d make me throw my catch back in the water. “It’s not the right size,” they’d say. Or “It’s not the right kind of fish.” Basically, they’d let me know that it wasn’t a keeper. Most of us would like to throw the
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Hindsight is Insight: Using What We’ve Learned from 2020 to Create a More Profitable 2021

With 2020 finally behind us, we can now begin making 2021 a better year. There were many firsts over the last 12 months, and there are still many unknowns to come. No one could have predicted the impact this pandemic would have, but with every obstacle, there is also opportunity.
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ELFA Survey of Economic Activity: December New Business Volume Down 6 Percent Year-over-Year, Up 66 Percent Month-to-Month, and Down Almost 6 Percent at Year-End

Washington, DC (Jan. 26, 2021) — The Equipment Leasing and Finance Association’s (ELFA) Monthly Leasing and Finance Index (MLFI-25), which reports economic activity from 25 companies representing a cross-section of the $900 billion equipment finance sector, showed their overall
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At Your Disposal: Manufacturers Provide Insight into Technical Service Training Offerings

Throughout the pandemic, developing and maintaining strong relationships with manufacturers, suppliers and related vendors has been stressed as a key to dealers working through the myriad of challenges presented during this unprecedented period. It’s hardly shocking that office
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