March 28, 2020

Barry Simon has been blessed with a built-in defense system that safeguards against complacency. He uses terms such as “fail forward” and cautions not to trip into pride-based assumptions like the notion that everything his company does represents the best way. After 40 years in Read More

Finding and keeping. Readers will note this common thread among our state of the industry reports. In February, it was all about finding and retaining valuable employees. For March, we talked about hosted events—vehicles for educating customers and prospects, grooming them to Read More