April 29, 2019

At the BTA National Meeting in March of this year, there were two topics I thought were hugely important for the service department. Let’s dive in and see why they matter so much and what effects they could have on service. Strategic Shock, Surviving the Inevitable Crisis The Read More

It seems like copier machines have always been sold a certain way but maybe that’s about to change as office equipment buyers research alternatives in an environment of declining print volumes. As buyer behavior changes and disruptors prepare to take advantage, many of the legacy Read More