March 28, 2019

Over my 30-plus years in various roles within our industry, one common issue I’ve seen is the need for service managers to share knowledge. In my travels, working with two different manufacturers, I saw dealers constantly struggling to re-invent the wheel. I became convinced that Read More

When we survey dealers to find out what they need, the answer most often relates to finding, hiring and retaining sales reps. Spending 32 years in this industry has given me the opportunity to see almost every sales compensation plan possible. I’ve seen them favor the dealer, the Read More