April 28, 2017

Paris (April 11, 2017) – Buyers Laboratory recently tested Neopost’s OMS-500 version 6 and found it easy to use to help businesses get their communications correctly to the right recipient quickly. BLI (recently rebranded as Keypoint Intelligence) is a well-known and Read More

Printer problem/issue Continuous “LOAD PAPER” message on control panel with cassette loaded. There has been an increase in occurrences where the actual “paper out” flag in the tray 2 cavity has broken – resulting in a continuous “LOAD PAPER” message on the control panel, even Read More

Early on in my career as a district service manager visiting dealers, I made a scheduled visit to see a service manager. When I walked in to the dealership, the service manager told me that he did not have time to meet—he had to go run service calls. I have seen this misuse of Read More

When you do business in a large, sparsely populated geographic area, service-call efficiency takes on a much higher level of importance. No one—whether management or the service techs—wants a second 300-mile round-trip service call, just because the right part wasn’t on the truck Read More

Selling technology successfully doesn’t happen by accident. There are a lot of philosophies out there on how to get it done. Before designing an effective go-to market strategy, you must consider the type of organization you are, what technological capabilities you possess, and Read More

Imagine Technology Group (ITG) turned six years old in April, but its roots go back much further. The company was born from a group of employees who worked together at a previous dealership and wanted to be able to provide the type of customer service than they were able to in Read More