October 27, 2016

New but Familiar Models – Comparing the WorkCentre® 5335, 5330, & 5325 models to the earlier models in the series Technicians love seeing a style of machines continue to grow. It means a relatively short learning curve for techs that have worked on the earlier models. Read More

Sanford, NC (October 27, 2016) – Static Control has recently launched Odyssey cartridge sealing toner packs, a unique, first-to-market solution, that rounds out the offering for remanufacturing HP’s CF400 series cartridges used in M252 and M277 printers. This JetIntelligence Read More

After working in the networking hardware industry, Toshiba’s Vice President of Product and Solutions Marketing Joe Contreras recalls that he decided to join the organization in 2000 because it was a great opportunity to be part of a leading company in the technology space. Read More

ISSUE: The spring 2015 products rolled the formatters during release, which increased the service replacement complexity. This document outlines the possible options of formatter service parts that can be ordered. The service parts also require correct programming (save/restore) Read More

Every service manager I know is tasked with more work than they can ever complete. One of the challenges they face is dealing with constant flow of information from their vendors. I know when I was a service manager that I had a box on a table in my office where I put the printed Read More

In previous articles, we discussed earnings multiples and their impact on the M&A process. As previously discussed, we tend to view earnings multiples as shortcuts which, when properly applied, can be useful as sanity checks, but we certainly would never recommend acquiring Read More

Fremont, CA (October 27, 2016) — Electronics For Imaging, Inc. (Nasdaq:EFII) today announced that Imagine! Express, a subsidiary of Minneapolis-based Imagine! Print Solutions, has purchased an EFI VUTEk HS125 Pro hybrid roll/flatbed inkjet press to increase its production Read More

Over the last couple of years, there has been a lot of hype – and new developments – in the field of 3D printing. It’s also called additive manufacturing because most 3D printing processes lay down layers of material – typically plastic, but also metals, ceramics, and more – to Read More

The “noise” of Managed Print Services (MPS) as a key, maybe even necessary, strategy to most of this readership has certainly been turned up over the last decade or so. Trade publications, OEMs, legions of MPS “experts,” and innumerous third parties with solutions to help dealers Read More

As any seasoned manager will tell you, getting staff buy-in on a new idea or way of doing work is tough. Sometimes to get your people to change, you as a manager have to change. That’s the challenge that California Business Machines (CBM) in Fresno, California, faced four years Read More

Malvern, PA (October 27, 2016) — Ricoh today announced that a new IDC MarketScape names the company a global leader in high-speed inkjet. Its InfoPrint 5000 and its RICOH Pro VC60000 production print platforms have served as the foundation for a massive global footprint Read More

In a recent review of over 35 dealerships that had engaged my team over some time, we analyzed the strengths and weaknesses in association to their ability to drive successful MPS sales. We see this requirement as paramount in their ability to transform their business to the Read More

Chicago, IL (October 27, 2016) – At the 2016 RT Media Global Industry Awards, Clover Imaging Group (CIG) won the award for E-commerce Leadership and MSE brand, the imaging company’s premier brand of remanufactured print cartridges, won the Technology Innovation Award. The award Read More

Started in 1999 in sunny Southern California by its CEO, Boon Leo, Frontier Imaging, Inc, has quickly become a reliable distributor of copier supplies and parts for major brands such as Canon, Ricoh, Konica Minolta, Kyocera Mita, Sharp, and Toshiba. Over the years, it has added Read More

Waltz Business Solutions has been around for a century and a quarter, so you know it must be doing something right. Frank Waltz founded the business back in 1892 selling primitive adding machines and typewriters, until James Jehn bought the business from Mr. Waltz’s daughters in Read More