May 26, 2016

May 23, 2016 – Boise, Idaho, Chatsworth, California- Print Tracker is proud to announce a new partnership with Royal Imaging International. Their mutual customers can now receive device status information gathered by Print Tracker, and have the detail forwarded directly to Royal Read More

UniNet Imaging, the well-known manufacturer and solutions provider to printer cartridge OEMs and the Aftermarket around the world, will run a series of Tech•Zone workshops at the RT Imaging Summit & Expo—Americas 2016 in Cancun, Mexico. The company is also exhibiting—booth Read More

– TPF-550 Feeder provides automated feeding of thicker paper and synthetic substrates – Demonstration of enhanced feed capabilities to take place during DRUPA 2016 in Dusseldorf, Germany (May 31 – June 10, 2016) at Kodak booth in hall 5, F09 Rottweil/Germany /// 2016/05/20 Read More

There has been a few formatter failures with the HP Laserjet M477MFP series formatters with problems such as Blank Display, “Ready to download” message and failed Embedded Network. Until the parts manual is released, the following is a list of the formatter part numbers for the Read More

Hard to believe it’s been eight years since we first took a good look at the C123 style fuser modules (ENX magazine – summer of 2008). Well Xerox loves this machine for good reason and there have been two more waves of new models since then in which the fuser designs were Read More

Continuing our subject of The Right Time To Sell Your Business, in this month’s article, we talk about Hockey Sticks and Selling Your Business. What do hockey sticks have to do with selling businesses? More than you realize. As I have discussed previously, business owners usually Read More

Kingsport Imaging Systems, Inc., located in Kingsport, Tennessee, began doing business in 1924 as Kingsport Office Supply Company. President John Demuth, who’s familiar with the long history, says that at that time typewriters and rubber stamps were their biggest-selling products Read More

In the last article, we discussed parts as related to the technician and service calls. In this article, we will focus on areas where we can reduce parts expense without impacting FCE. We will consider three separate areas where opportunities exist to improve profitability. Read More

Dean Swenson, President and CEO of The Swenson Group (TSG), began his career at Xerox in California soon after graduating from UC Santa Barbara in 1991. He recalled that at that time Xerox was in the early stages of channel marketing and they were incentivizing employees to start Read More

I was rushing around this week trying to get a few more deals closed. It’s the last week of the month and we all know what that means. I have a fair amount of leases throughout the year, which keeps me at quota. My Sales Manager pushes us every week and although he’s a friend, he Read More

Joe LoPresti calls himself a problem solver. The owner of Ipswich, Massachusetts-based MBI International, Inc., formerly Multi Brands Inc., has made his business buying and selling old and hard-to-find imaging supplies for 15 years. Once the managing director of Multi Brands Read More

As ENX magazine went to press, the earnings season for the opening months of 2016 was wrapping up and the news from hardcopy hardware manufacturers was not good. The strengthening yen and weaker markets in various regions worldwide left Japanese firms with flagging sales and unit Read More