March 31, 2016

When you question dealers about one of the fastest-growing areas of their business, they almost always cite light production and/or wide format. It is clearly a great opportunity to diversify and enter into new spaces and many are taking advantage of this. But how are dealers Read More

The MCBC (Mean Copies between Calls) is affected by parts in a couple of ways. The most damaging is the concept of parts cost per call.  If technicians believe that they are being evaluated on their parts usage, they will start scrimping on parts. The second is parts availability Read More

Continuing our subject of The Right Time To Sell Your Business, I outlined some sure signs. 1. You notice you are attending more funerals than weddings. Getting older or hitting retirement age is probably the leading reason our clients decide to sell their companies. We also hear Read More

As suppliers to the industry continue to refine their digital printing technologies, capabilities that once were only available in high-end digital production presses are now making their way into lower end offerings. This opens up new opportunities for the dealer community to Read More

Meeting amazing people is just one of the reasons I stole the line from Gene Simmons, “It’s good to be me.” It is good to be me. Smart people, adventurous people, passionate people, successful people (as they define success), creative people, people with purpose, people outside Read More

As market conditions deteriorated around the word last year, most companies in the office imaging space watched their revenue and profits tumble. In China, however, business at many third-party supply manufacturers and their trading companies was stronger than ever. It appears Read More

Like many owners of a mature copier dealership I’ve been trying to find my way to selling managed services. Finding the shortest, most affordable path to success while not neglecting my core business is very challenging. Luckily, my competitors are still pretty much copier Read More

MCSI, formerly Minnesota Copy Systems Inc., began life as a Mita dealer in St. Cloud, Minnesota in 1974. In the mid eighties the company changed to being a Toshiba dealer and in 2002 they added Samsung and HP. Today the company covers a territory that spans two hours anywhere Read More

Beginning life as Southwest Typewriter Company in 1956, ImageNet Consulting has spent over five decades adapting and thriving in the changing landscape of office technology. Much of that adaptation has been driven by the digital revolution, and ImageNet Consulting has Read More

When you walk into the offices of ImageNet Consulting in downtown Oklahoma City, you catch the first subtle hint of their strategy. What is largely a typical showroom adorned with various print solutions cordoned off by manufacturer is accented by a nice artistic touch: the Read More