January 14, 2015

Even though we ask, “Are you entertaining any additional proposals?” there are times when buyers are liars. Over the years, I would say 90 percent of those that have told me, no we’re not entertaining any additional pricing, were true to their word. Recently, I Read More

I hope you’ve been taking solace in the challenges the independent dealer community, knowing that these are some of the very same challenges your dealership is facing. The challenges we’ve been presenting throughout the month were originally shared by ENX and The Week Read More

There was an intriguing column in the Sunday Review section of the New York Times about an experiment that will be published in next month’s issue of the journal Computers in Human Behavior.  Researchers are wondering if the frequency in which we check our e-mail leaves us Read More