March 1, 2013

Managed IT Services is Not for Every Dealer …or Is It? by Scott Cullen Memjet and Parts Now Partner to Market Desktop Units in North America by Charles Brewer The Weakest Link – Building Quality Teams by Gary Schwartz A Conversation with Ron Carr of Oklahoma Office Read More

Repairing and rebuilding the fusers for the Xerox® Phaser® 3635 & WC3550 The Phaser® 3635 and WorkCentre® 3550 models are rather popular multi-function machines. They are still being sold as new equipment for between $1100 and $1600. Pretty soon the fusers will need servicing Read More

Replacing Formatter (CE988-67906) for HP M600 Series Printer The formatter board of the HP LaserJet Enterprise M600 Printer Series is a customer self replacement part. It is necessary to follow the procedures below in order to replace and reinstall the formatter and recover the Read More

The always anticipated ITEX Expo & Conference, the premier event for the office channel, is set to deliver a wide array of actionable solutions and services for its 2013 event, held April 16-18 at The RIO Hotel & Casino in Las Vegas. They say “what happens in Vegas, stays Read More

According to the American Bar Association, at the end of 2012 there were 1,345,205 licensed attorneys who can legally practice in the United States. That is approximately one available licensed lawyer for every 232 people in the U.S., or .43% of the total population that knows Read More

In the last two issues of The Flash Report, I’ve been beating your brains out in an attempt to ease you into the important concept of page based compensation. Some are convinced (Enough already!) Some will never implement this system, stating that it’s just too complicated, Read More

Given today’s accelerating changes in the marketplace, executives must think in new ways about the relationship between business and digital worlds. Our business environment continually experiences challenge with each new, powerful trend that reshapes traditional markets. Trends Read More

Successful MPS companies today know that the digital information they collect is reliable and complete, secure from tampering, managed according to business policies, available to those who need the data, and easily auditable. Business documents and their content propel the Read More

In the U.S. today, inkjets are well-entrenched and dominating in one position alone, the sub-$200 price band. This is perhaps not the most enviable position, but it is a foothold nonetheless. It’s true that inkjet’s active user base continues to generate extremely profitable Read More

Any dealership that is still plugging away and independent after three-plus decades must be doing something right. You can certainly say that about Oklahoma Office Systems, LLC/OneSOURCE in Oklahoma City, Oklahoma. They remain a major player in their market and lay claim to being Read More

A chain is only as strong as its weakest link. This analogy has been applied in the sports world for years. It rings true for sales teams as well. If a manager is truly looking to succeed, time must be spent raising the level of play for the lowest performers on the team. Look at Read More

In January, Parts Now announced that it has become the “the initial distributor and reseller for Memjet-powered C6010 color printers in North America.” In addition to the machine, the company is also marketing ink tanks, print heads, and other parts for the C6010 as well as “Fill Read More

The future of the office technology industry continues to be services. Industry pundits are touting managed IT services as the next big thing and without a doubt more office technology dealers are getting into that business whether they are ready or not. “We’re seeing more BTA Read More

Discover the Difference International Laser Group celebrates their 25th anniversary of providing superior quality OEM compatible imaging supplies. Founded by Gary and Cindy Michaels in 1988, ILG is the oldest continuously family-owned and operated cartridge remanufacturer based Read More