September 27, 2012

What’s Hot & What’s Not?

This week we ask Susan Tourville, executive vice president with Northeast Photocopy in Appleton, WI, what products, solutions or services are hot and what’s not in her market. What’s hot? Tourville: Workflow automation, not only with prints but the workflow that surrounds it.
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The Transition of the Copier Industry According to Art Part One

Once upon a time we sold just a copier, that machine only made copies and nothing else. There was no stapling, no two-sided copying, no document feeders, one paper tray and a single-sheet bypass tray was the norm. You also had to make sure you didn’t place a cup of coffee
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Between the Lines: Meet the 2012 Elite

The nominations are in, the entries have been reviewed, and the final selections have been made and the Elite Dealer class of 2012 is ready to be unveiled. Over the next five weeks I’ll be announcing 10 Elite Dealers a week, beginning Friday, Sept. 28 and wrapping up with the
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