August 16, 2012

It’s been approximately seven years since I’ve written about what dealers expect from their manufacturers. Even when many of those expectations are expected it’s still good to have someone else validate what you already know. It only reaffirms what’s important and what continues Read More

When is the right time to take another look at reman color toner?  Where can you obtain unbiased data to assess the risk/benefit of the current market opportunity?  What is your risk profile for exploring emerging opportunities? These are important questions to independent Read More

Bonjour, Messieursdames. As you read this I’m on my way to Montreal for a long weekend. I could use a break even though it’s going to be a short one. Meanwhile, I have a fun read for you this week. It’s always fascinating to hear what office technology dealers expect from their Read More